FREQUENTLY ASKED QUESTIONS

All of our ingredients are natural, organic or plant derived. We want to make it really easy for our customers to find out what is in the products they use, so on each of our products you will find information about the percentage of that product that is organic. In our ingredients listing, we have even put an asterisk by the organic products. You can rest safe in the knowledge that all of our products have been safety tested and approved for use according to the 2013 EEC Cosmetic Regulations. Where certified, we have chosen the UK's largest organic certification body, the Soil Association.

The UK's largest organic certification body, the Soil Association certify over 70% of all organic products.

No, we steer clear of the use of chemicals such as synthetic colours, TEA (triethanolamine), DEA (diethanolamine), parabens, phenoxyetol, sulfates, mineral oils, PEGs (polyethylene glycol) and silicones. We use organic, plant derived, scientifically tested ingredients to enhance and nurture skin.

Each Nourish London product features a 'period after opening' logo on the packaging, which tells you how quickly you should use it up after first use - it is generally 6 months.

Left unopened, the products will last from 24 to 30 months from the date of manufacture even with the natural preservative systems we use. 

The date of manufacture is a 6 figure code stamped on the side of your product and its packaging.

To make sure they don't go off quicker, we advice to store them out of direct sunlight and in a cool and dry area.

Most of our outer boxes are made with cardboard that is certified by the Forest Stewardship Council (FSC), who promote ethical management of forests around the worlds, and are recyclable where facilities exist. 

Our glass bottles are also completely recyclable.

Our pumps, like the majority of pump dispensers on the market are not currently recyclable. Its components that can be detached and recycled are the straw at the bottom and the pump cap. We are in close contact with the leading suppliers of cosmetic packaging in the UK and we will be the first to know when a suitable and recyclable pump dispenser becomes available. 

The packing peanuts we use are made of corn (maize) and are completely biodegradable and recyclable.